Which role is typically responsible for overseeing FOH operations?

The role that is typically responsible for overseeing front of house (FOH) operations is the FOH Manager or Restaurant Manager. This position involves managing the overall dining experience for guests, ensuring excellent customer service, and supervising all staff members who interact directly with customers. The FOH Manager is tasked with coordinating reservations, managing guest seating, handling customer complaints, and training staff in service standards. This role also involves financial responsibilities, such as managing budgets and ensuring that the restaurant meets its sales goals.

In contrast, servers focus primarily on taking orders and serving food and beverages to guests, while chefs concentrate on kitchen operations and food preparation. Dishwashers play an essential role in maintaining cleanliness in the kitchen but do not have a direct impact on FOH operations or customer interaction. Thus, the responsibilities and oversight duties of the FOH Manager or Restaurant Manager distinctly align with ensuring that the front of house runs smoothly and successfully.